Call outs incur a minimum charge of 4 hours (labour and travel); unless you hold a Service Agreement; this means you will only pay for the actual labour and travel time used.
It is Health and Safety Law that industrial doors must be serviced annually. For clarification on this; either view The Law Around Industrial Doors, or, call us for further advice.
Which is why the Service Agreement Facility is available. This entitles customers to discounts off Scheduled Repairs, and ensures servicing is kept up to date.